Privacy Policy

Last Updated: August 2026

San Gregorio Canada respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, make a purchase, contact us or otherwise interact with our business.

Information We Collect

When you visit our website or place an order, we may collect personal information including your:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and transaction information

  • Communications with us

  • Information you voluntarily provide through contact, wholesale or distributor inquiry forms

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information and information about how you interact with our website.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with you about your purchases

  • Respond to questions and customer service requests

  • Respond to wholesale, retailer and distributor inquiries

  • Send marketing communications when you have chosen to receive them

  • Maintain and improve our website and customer experience

  • Prevent fraud and maintain the security of our website

  • Meet applicable legal, accounting and regulatory requirements

Payment Information

Payments made through our online store are processed by secure third-party payment providers. Tenuta San Gregorio Canada does not directly store your complete credit or debit card information. Payment providers may collect and process your information according to their own privacy policies and security practices.

We Do Not Sell Your Personal Information

We do not sell, rent or trade your personal information.

We may share information with trusted service providers when necessary to operate our business, such as website hosting, payment processing, order fulfillment, shipping, email services and analytics. These providers receive information only as required to perform their services and are subject to their own privacy and data protection obligations.

We may also disclose information when required by law or where necessary to protect our legal rights.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the online store, remember preferences, understand how visitors use the website and improve its performance.

Some cookies are necessary for features such as shopping carts and checkout. Other cookies or analytics technologies may be provided by third-party services used on our website.

You may be able to manage or disable certain cookies through your browser or available website privacy settings. Disabling cookies may affect some website functionality.

Email Communications

If you choose to join our mailing list, we may use your email address to send news, product information, recipes, special offers and other updates from Tenuta San Gregorio Canada.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications. Transactional communications related to an order or customer service request may still be sent when necessary.

Protecting Your Information

We take reasonable administrative, technical and organizational measures to protect the personal information entrusted to us. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting and business requirements.

Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have the right to request access to the personal information we hold about you and ask us to correct inaccurate information.

You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

To make a privacy-related request, please contact us using the contact information provided on our website.

Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties. Their privacy practices are governed by their own privacy policies, and Tenuta San Gregorio Canada is not responsible for the privacy practices of websites or services we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. The most current version will be posted on this page with the date it was last updated.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or would like to request access to or correction of your personal information, please contact San Gregorio Canada through the contact information provided on our website.